Contacting moderators and administrators

What you can or cannot do here - Content Guidelines and Posting Rules.
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Jules
Admin Kitty
Posts: 3809
Joined: Wed Jul 12, 2006 6:50 pm
Location: NW IA, USA
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Contacting moderators and administrators

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Post by Jules »

Emails and PM's to moderators and administrators:
Rules/guidelines to go by when it is appropriate to contact us, and when it is not. Please follow these rules!


NOT Appropriate - Emailing or pm-ing mods/admins with kitty-related questions:
Holisticat is a Community. Members are not to contact us privately for help with kitty issues. Please post your questions to the appropriate forum at the Holisticat Community. We are a community, and all questions need to be posted via the forums to receive help – it is how we all learn and benefit.

Appropriate - Consultations:
If you require extra help for your kitty, Sandy can be contacted for a one-on-one private consult ( http://www.holisticat.com/about-consult.html ). All other kitty-related questions should be posted to the Holisticat Community Forums.

Appropriate - Forum Related Problems:
All other issues, questions, comments, or concerns that are not kitty-specific related, please do contact us via email or pm; we will be very happy to assist you. Examples: problems with the site, another member, to tell us how super we are :), etc. These are the circumstances in which you will receive a personal reply from us.

These rules are not intended to offend anyone. They are meant in the spirit of Holisticat as a Community of loving moms and dads caring for their kitties. By following the above rules the Community as a whole will benefit as intended.

Thank you for your cooperation,

Sandy, Shawn, and Jules
Jules and the Kitty Krew
Josie (feral fail kitten, Spring 2019), Buttercup (injured adult, Fall 2019). Clowder of 14+ feral cats, Fall 2017.
ANGELS: soul kitty Tuffy, Abby's bro; Abby, buddy 4 almost 23yrs; soul kitty MC Maxie; and L'il Miss Izzy.
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